Yes, all items we send are very discreet. Your items will arrive in a prepaid express post satchel with no markings from our company.
Once the payment has cleared please see the table below. This does not include the time that it takes for us to dispatch the item. This timeline only outlines how long it takes once its posted. Please be advised this does not include natural disaster delays such as flooding, fires etc. This is simply a […]
If your item is lost there is nothing we can do. This is a risk you are agreeing to undertake as part of ordering from us. If the item has arrived damaged we will require photo evidence and we can replace the item. This is a case by case basis If you have put the […]
Yes, your tracking number will arrive in your email automatically. Please make sure to check your spam/junk folders just in case you haven’t received anything after 3 days. Please do not email us without checking your spam folder. *3 days does not apply to accepted preorders*
We usually dispatch all items within 24 hours, however, this can sometimes take a maximum of 3 days at peak times. Keep an eye in your inbox for your tracking information. Be advised shipping dispatch times do not include– Weekends– Public Holidays– Days when the post office is closed If you purchase on a Friday […]